Cookie Policy — Radiology Prime

Last Updated: March 2026

This Cookie Policy explains what cookies are, how Radiology Prime uses them, and what choices you have regarding their use. Reading this policy will help you understand which categories of cookies we use, what information they collect, and how that information is used.

Cookies do not typically contain information that directly identifies you as an individual. However, personal information we hold about you may be linked to information stored in or obtained from cookies. For further information on how we use, store, and protect your personal data, please refer to our Privacy Policy.

Radiology Prime’s cookie configuration is designed to exclude sensitive personal information — such as account credentials or payment details — from cookie storage. For full details on how your data is protected, please refer to our Privacy Policy.

Understanding Your Cookie Rights at Radiology Prime

The words of which the initial letter is capitalised have meanings defined under the following conditions. These definitions apply whether the terms appear in singular or plural form.

Glossary: What These Terms Mean for Your Data

For the purposes of this Cookie Policy:

Company (referred to as “Radiology Prime,” “we,” “us,” or “our” in this Policy) refers to Radiology Prime, registered and operating in Portugal.

Cookies means small files placed on your computer, mobile device, or any other device by a website, which record details of your browsing activity on that website among their many uses.

Website refers to the Radiology Prime online second-opinion platform, accessible at radiology-prime.com.

You means the individual accessing or using the Website, or the company or other legal entity on behalf of which such individual is accessing or using the Website, as applicable.

Cookie Consent and Your Rights Under GDPR

Radiology Prime operates under Portuguese law and the General Data Protection Regulation (GDPR). Under the EU ePrivacy Directive and GDPR, we are required to obtain your prior, informed, and freely given consent before placing any cookies on your device that are not strictly necessary for the operation of the service.

Strictly necessary cookies are exempt from this consent requirement as they are essential for the service to function.

All other cookies — including analytics, functionality, and performance cookies — are set only with your explicit consent, which you may give or withhold when you first visit the Website through our cookie consent banner.

You have the right to withdraw your consent at any time. Withdrawing consent does not affect the lawfulness of any cookie processing carried out before the withdrawal. To withdraw or amend your cookie preferences, please use the cookie settings tool available on the Website, or follow the browser-level instructions in the How to Control or Disable Cookies section below.

What Cookies We Use and Why

Cookies can be Session Cookies or Persistent Cookies. Session cookies are deleted automatically when you close your browser. Persistent cookies remain on your device when you go offline until they expire or are deleted.

We use the following categories of cookies:

Necessary / Essential Cookies Type: Session Cookies | Administered by: Radiology Prime | Legal Basis: Strictly necessary — no consent required

These cookies are essential to provide you with services available through the Website and to enable core features such as user authentication and account security. Without these cookies, the services you have requested cannot be provided. We use these cookies solely to deliver the service.

Cookie Consent / Notice Acceptance Cookies Type: Persistent Cookies | Administered by: Radiology Prime | Legal Basis: Strictly necessary — no consent required

These cookies record whether you have accepted or declined the use of non-essential cookies on the Website, ensuring your preferences are remembered across sessions.

Functionality Cookies Type: Persistent Cookies | Administered by: Radiology Prime | Legal Basis: Consent

These cookies allow us to remember choices you make when using the Website — such as your language preference or login details — to provide a more personalised experience and avoid you having to re-enter preferences on each visit.

Analytics Cookies Type: Persistent Cookies | Administered by: Third Parties | Legal Basis: Consent

These cookies collect anonymised information about how visitors use the Website, including which pages are visited most frequently and how users navigate between pages. This data is used solely to improve the service. No identifiable health data is linked to analytics cookies. Full details are provided in the Cookie Reference Table below.

Full List of Cookies Used on This Site

Cookie NameCategoryDescriptionDuration
_gaAnalyticsInstalled by Google Analytics. Used to calculate visitor and session data and track site usage for analytics reporting. Stores information anonymously using a randomly generated identifier.2 years
_gidAnalyticsInstalled by Google Analytics. Used to store information on how visitors use the website and generate analytics reports. Data is collected in anonymous form.24 hours
_gatAnalyticsUsed by Google Analytics to throttle request rate and limit data collection on high-traffic sites.1 minute
cookielawinfo-checkbox-analyticsConsent RecordSet by the GDPR Cookie Consent plugin. Records the user’s consent decision for cookies in the “Analytics” category.1 year
cookielawinfo-checkbox-functionalConsent RecordSet by the GDPR Cookie Consent plugin. Records the user’s consent decision for cookies in the “Functional” category.1 year
cookielawinfo-checkbox-necessaryConsent RecordSet by the GDPR Cookie Consent plugin. Records the user’s consent decision for cookies in the “Necessary” category.1 year
cookielawinfo-checkbox-performanceConsent RecordSet by the GDPR Cookie Consent plugin. Records the user’s consent decision for cookies in the “Performance” category.1 year
cookielawinfo-checkbox-othersConsent RecordSet by the GDPR Cookie Consent plugin. Records the user’s consent decision for cookies in the “Other” category.1 year
viewed_cookie_policyConsent RecordSet by the GDPR Cookie Consent plugin. Records whether the user has viewed the cookie policy notice. Does not store any personal data.1 year

At the time of this policy, Radiology Prime does not intentionally deploy advertising or targeting cookies, and no cookies are configured to serve personalised advertising or to track users across third-party websites. We review our cookie inventory regularly to maintain this commitment.

Third-Party Cookie Providers

Google Analytics

Data collected through Google Analytics is used primarily for service improvement purposes. Radiology Prime configures Google Analytics with IP anonymisation enabled and advertising features disabled, and does not intentionally associate analytics data with identifiable personal or health information.

You can opt out of Google Analytics tracking at any time by installing the Google Analytics opt-out browser add-on: https://tools.google.com/dlpage/gaoptout

For more information on Google’s privacy practices: https://policies.google.com/privacy

How to Control or Disable Cookies

If you prefer to avoid the use of non-essential cookies on the Website, you may withdraw your consent at any time using the cookie settings tool on the Website. You may also instruct your browser to refuse or delete cookies.

Please note that disabling certain cookies may affect the functionality of the Website and some features may not operate as intended.

For browser-level cookie management, please visit the support page for your browser:

  • Google Chrome: https://support.google.com/accounts/answer/32050
  • Mozilla Firefox: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
  • Apple Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
  • Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09

For any other browser, please visit your browser’s official support pages.

Independent Cookie Guidance

To learn more about cookies and how they work, the following resource provides independent guidance: https://www.allaboutcookies.org

Changes to This Cookie Policy

We may update this Cookie Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the “Last Updated” date at the top of this document. Where changes affect how we use your data, we will notify you in advance.

You are advised to review this Cookie Policy periodically. Changes become effective when posted on this page.

Contact Radiology Prime About This Policy

If you have any questions about this Cookie Policy or wish to exercise your rights regarding cookie-based data processing, please contact us:

By email: info [at] radiologyprime (dot) com

By post: Radiology Prime, Rua Cristiano Cruz 9, 2820-056, Aroeira – Portugal

Radiology Prime
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. More information about our Privacy Policy